FAQ

Yes, it’s a well-established, fully developed retirement village with six sectional title bodies corporate, all managed under a central non-profit company for consistent oversight and governance.

Very close! Waterstone Village is just down the road, with Somerset Mall and top hospitals like Mediclinic Vergelegen a short drive away.

Yes, continuous improvement is key. The healthcare facility was revamped in 2025, and upgrades to the Clubhouse and terraces are planned for in 2026.

You own your unit (and possibly a garage or parking bay) and share ownership of communal spaces like gardens and roads with other residents.

You’re buying a section (unit) in the Village – not a standalone plot – along with a share in communal property.

Absolutely. It’s governed by all the right laws and is fully compliant with the Sectional Titles Act and Community Schemes Ombud Service.

Key documents include the Memorandum of Incorporation, Conduct Rules, and Architectural Guidelines – all designed to maintain high standards.

Yes, they’re available on the Helderberg Village website. Prospective buyers and residents are encouraged to read them.

All sales must be approved by the Company. The buyer and or occupant will also need to pass a health check and meet Village criteria.

You’ll receive rules from your Body Corporate, the MOI, and guidelines for any renovations or changes you might plan. You will also receive your title deed form the Deeds Office.

Yes, mostly. Owners can be any age, but residents must usually be over 50 and meet health requirements. Some exceptions apply.

Yes, family members can buy for loved ones. But the resident must be over 50, pass a health check, and be approved as the nominated occupant.

The unit becomes part of their estate. An Executor takes over until it’s transferred, and rules around age, health, and occupancy still apply.

It’s a once-off fee (25% of the property's increased value since the last sale) paid when a unit is sold or a new resident moves in. This helps keep monthly levies stable.

They cover things like security, garden services, insurance, communal maintenance, staff salaries, and more. The amount is based on unit size and features.

We pride ourselves in having sufficient Reserves that it is highly unlikely that the need for a special levy will be necessary. All major projects are clearly communicated and designed to be fair and manageable.

You’ll also pay for property rates, utilities (based on usage), personal insurance, and optional extras like internet or club and social membership fees.

You maintain your unit’s interior. The Body Corporate takes care of all shared spaces and the exterior – unless you've made approved changes.

You’re responsible for the inside and any additions (like an enclosed patio). The Body Corporate maintains the exterior unless it’s been altered.

Yes, Helderberg Village is overseen by a Board of Directors who ensure strong governance and represent the interests of residents. While the Board provides strategic direction and oversight, the day-to-day running of the Village is handled by the CEO and her professional Management Team.

Very secure. There’s 24/7 security, controlled gate access, CCTV, electric fencing, and on-site emergency response.

Each unit is connected to a 24/7 emergency system. There’s always someone ready to respond to medical, fire, or security issues.

Yes. The on-site facility offers everything from short-term support to long-term care, with a professional team on hand day and night.

Yes, but it’s subject to availability and assessment. Healthcare isn’t included in levies and is charged separately. There is currently a 2 year waiting list for frail care.

Yes! Light cleaning and laundry are part of the monthly levy. Extra services are available for an added fee.

Yes, with some rules. You may have up to two pets. They must be registered, leashed in public areas, and well-behaved.

It depends on your unit’s title deed. Most include a garage or carport. Extra parking may be available to lease.

The goal is to support independent living for as long as possible. When more care is needed, residents can transition to the on-site facility in a respectful, supportive environment.